Dr. Carla Fry, PhD, MSN, RN
Administrator and Health Officer Monroe County
2025 Keynote Speaker


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07/08/25
Dr. Carla Fry has over 35 years of experience in the medical field. She got her start as an Army Medic assigned to the 4th Infantry Division. During her time in the military, Dr. Fry worked as a first responder and became a licensed practical nurse. When she got out of the military, Dr. Fry used GI Bill funds to return to school.
Working in acute care areas such as trauma and coronary care, Dr. Fry put herself through school earning her BSN, MSN, and ultimately a PhD in nursing with a minor in public health as a Maren Fellow at the University of Florida. Dr. Fry spent 12 years in academia teaching, directing nursing programs, and authoring curriculum.
In 2018, Dr. Fry became a Fulbright Scholar and spent a semester working with the Ministry of Health and Department of State in Belize.
Dr. Fry, as director of nursing at the College of the Florida Keys (CFK), worked closely with the Florida Department of Health in Monroe County (DOH-Monroe) on a number of community outreach initiatives focused on protecting the health of residents and visitors to the Florida Keys. This rekindled her passion for public health, and when the opportunity arose, Fry accepted a position as the director of nursing at DOH-Monroe.
Dr. Fry was promoted to assistant county health administrator in October 2022, then appointed by the Florida Surgeon General to the position of administrator and health officer for Monroe County in February 2023.
When she’s not at work, Dr. Fry loves to play and listen to music, and spending time boating, fishing, and diving in the beautiful Florida Keys.

Dr. Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN
Senior Vice President & Chief Nursing Officer Press Ganey
2025 Plenary Speaker

Presentation: TBA
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07/10/25
As Press Ganey’s Chief Nursing Officer, Dr. Jeff Doucette is responsible for helping clients transform the patient and caregiver experience. In this role, he works to develop nursing leaders at client organizations, improve clinical quality and efficiency, and improve employee and caregiver engagement by playing an integral role in the company’s safety, clinical, and workforce
initiatives.
Jeff is a widely recognized and accomplished nurse leader with 30 years of experience spent largely in leadership and executive nursing roles. Throughout his career, he has focused on enabling the delivery of exceptional patient and family experiences through innovation, education, and nursing excellence.
Most recently, Jeff served as senior vice president and chief nursing officer at Thomas Jefferson University Hospitals in Philadelphia. In this role, he led the strategic direction and leadership of the Division of Nursing and Patient Care Services and
played a critical role in cultivating and sustaining nursing excellence. Prior to joining Jefferson Health, Jeff served as the inaugural vice president of the Magnet Recognition Program® and Pathway to Excellence® Programs at the American Nurses Credentialing Center.
Known as an engaging thought leader and dynamic presenter, Jeff speaks extensively around the world on topics of interest to nursing and health care leaders. He is a Robert Wood Johnson Executive Nurse Fellow, a Fellow in the American College of Healthcare Executives, and a Fellow in the American Academy of Nursing. He also serves on the editorial advisory board for
Nursing Management and The Journal of Nursing Administration.
Jeff earned a Master of Science degree in health care administration and a Bachelor of Science degree in nursing from Marymount University, and a Doctor of Nursing Practice degree from Old Dominion University.
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