This educational offering provides 1.0 CEU and was presented in the Administration track. The course includes PowerPoint (in PDF) and an MP4 video file from the presentation originally shared at the 14th National Doctors of Nursing Practice Conference at the Swissotel in Chicago, August 2021.
Jenelle M. Zambrano, DNP, RN, CNS
Dr. Jenelle M. Zambrano is the Director of Professional Development & Education for Los Angeles County Department of Health Services (DHS) Ambulatory Care Nursing. She earned her Doctorate of Nursing Practice degree from Johns Hopkins University in 2015 and her Master’s and Bachelor’s degrees in Nursing from California State University, Long Beach in 2010 and 2004. Dr. Zambrano is responsible for developing and implementing training programs for ambulatory care nursing team members across DHS. She collaborates with key stakeholders to develop, plan, and execute educational programs that support DHS strategic goals and staff growth and development.
The purpose and goal of this presentation are to share strategies for adapting to a dynamic and quickly changing healthcare environment and share lessons learned from transforming the process for training staff in the midst of the COVID-19 pandemic. This presentation relates to the conference themes in that it will identify best practice processes and strategies to standardize clinical practices across a large healthcare organization. This presentation will demonstrate the importance of using internal and external resources to guide and lead organizational change, ensure quality of care, patient safety, and enable staff to work at the top of their scope.